About Us

No “one size fits all” solutions

PIP Lift Service Ltd was started in 1992 by Paul Masterson, Managing Director, whose aim was to offer a unique and comprehensive range of bespoke lift services to meet clients’ individual requirements.   

By working with all manufacturers and major brands worldwide, the team here has the expertise and the industry contacts to design and source any lifts or products for you, even the most complex lift installation projects for unusual building designs .

Why should you choose PIP Lift Service Ltd?

The company is well-established and has a great reputation within the UK Lift Industry. It has grown steadily over more than two decades and now maintains approximately 1500 lifts across the UK. Wherever you are located, qualified lift engineers and technicians can serve you with a complete range of elevator/lift, including installations, maintenance or repair/breakdown services, modernisation and refurbishment.  Support is provided to both commercial and residential customers 24 hours a day, 365 days of the year.  

Multiple sites?  No problem

PIP Lift Service Ltd has sustained excellent long term relationships with a wide variety of residential and commercial clients of all sizes, including multi-site large organisations like Blue Chip companies and international brands, heritage sites, facilities management companies and Housing Associations.

You, the customer, always come first

PIP Lift Service Ltd continually invests in staff training and the latest technology, so we can maintain our team’s reputation for excellent service and customer care.  

Only qualified and experienced NVQ3 engineers and NVQ4 technicians are employed, so you can trust their advice and reputation.  PIP Lift Service Ltd team members are trained how to interact professionally with customers and how to work safely and efficiently on your site, in order to minimise any risks or business disruption. Keeping your lifts working smoothly is our goal and the majority of work still comes from repeat business or referrals from our very satisfied customers.   

Our pledge to you

The team at PIP Lift Service Ltd pledges to provide you with an affordable, fast and effective elevator/lift service that gives you complete peace of mind. 

To underpin our company’s commitment to best practice in the UK lift industry, all team members comply with Health and Safety legislation and company policies.  In addition, PIP Lift Service Ltd is fully insured and has multiple accreditations in professional quality standards, affiliations and memberships of relevant professional bodies.  

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For advice and support on all lift/elevator servicing and solutions, call the helpful team at PIP Lift Service Ltd on 01708 373999 or email sales@piplifts.co.uk